FAQ

Our frequently asked questions.

General & Company Questions

Who are your typical clients?

We love working with start-up entrepreneurs, established brands, and manufacturers.

Where are you located?

Our offices and food science lab are located in the Southern Utah town of Hurricane. We are about a 2-hour drive north of Las Vegas, a 4- hour drive south of Salt Lake City, and 30 minutes from Zion National Park.

Do you offer on-site consultations?

Yes! We love to travel and would love to help you on-site.

How can I get in touch with your team?

Feel free to drop us an email at info@azurefoodsci.com or fill out a contact form.

Services & Processes

Do you only offer the services listed?

Our talents and experiences are too numerous to list all in one place.  If you are wondering about a specific service that you do not see listed, please ask us!

How to the product development process work? How long does a typical project take?

For a look at how our product development process works and how long it typically takes, have a look at the Our Process page. 

How does your pricing structure work?

We like to offer flexible pricing based on your specific needs.  If you need ongoing help or are unsure about the scope of your project, an hourly or retainer rate may be the best fit for you. If you have a specific project in mind with defined deliverables, we can provide a project quote. Please contact us for more information!

How much will I be involved in the process?

Let us know how much or how little you would like to be involved. We want to take things off your plate and give you more time for the rest of your business and life; however, we also understand that your project may be your baby.

Do you offer ongoing support after development?

We are here to provide continuous help in whatever way you need.

How do you handle potential conflicts of interest with clients in similar product categories?

We take our clients’ confidentiality and their IP very seriously. Having an mNDA in place before proprietary information is shared is standard practice. Please let us know if you have any specific concerns about your product or potential conflicts of interest.

What is your experience in quality and regulation?

While our focus is primarily on formulation and product development, our experience includes a body of work in quality and regulatory matters. This experience enables us to approach product development with a long-term focus and offer our clients general quality and regulatory guidance. One service we offer in this category is the creation and review of supplement/nutrition facts panels, as well as label reviews.

Are you familiar with regulations for my specific product type or market (e.g., US/FDA, Canada/CFIA)?

Our experience in quality and regulation is specific to dietary supplements and food in the US market. One of our specialties is converting supplement/nutrition facts panels and labels from other countries to meet the regulatory requirements for the US market.

Didn’t find what you were looking for?

We’d be happy to answer any questions you have.